Shipping & Returns

SHIPPING RATES:

All orders are shipped the next business day.

UK: We offer FREE STANDARD SHIPPING on all orders over £15. Standard shipping usually takes 2-3 business days. 

US/CANADA: We have a tracked shipping rate of £8.95 on all US or Canada orders. Please allow up to 7 business days for delivery.

EUROPE: We have a tracked shipping rate of £5.95 on all European orders. Please allow up to 7 business days for delivery.

Return Policy:
All of our products are put through a rigorous check before being dispatched. However, if you are unhappy with any of our products, or need to return for any reason, you can visit our contact page HERE to request a return.

Your satisfaction is what matters, and all of our products come with a 100% satisfaction guarantee. What this means is that once you have received the product, if for any reason you are unsatisfied with it, let us know within 30 days of purchase, and we will happily refund your purchase 100%. 

Wrong Address Disclaimer: 
It is the responsibility of the buyer to make sure that she or he enters the shipping/delivery address correctly. If you made an error in your shipping/delivery address, please contact us via our contact page HERE before 5pm the day of your order, so the address can be corrected for you.

If your order is already processing or has been shipped, we are no longer able to change the address. 

If you have any questions, or need help, do not hesitate to get in touch via our contact page and we can assist you. 

Alternatively, you can email us directly on help@smartsalonprofessional.com.